Providing consistent and high quality services to all clients is of utmost
importance to Lawrence. Assessing the quality of service is an ongoing
effort to insure quality of service is improved on and stays high.
Lawrence continues a programme of ongoing training and self-improvement
to insure that clients are always getting services above industry
standards. This includes Health & Safety training, product training and
research, personal research and learning and small business
improvements.
A Quality Assurance Policy is used to outline how quality is measured
and maintained and how improvements are made to my service. This policy
helps to bring the services I offer up to government required standards
for small businesses and draws on ISO 9001 quality standards.
You
can read this policy document in Adobe Acrobat PDF format by clicking
here.
Lawrence continues a programme of ongoing training and self-improvement
to insure that clients are always getting services above industry
standards. This includes Health & Safety training, product training and
research, personal research and learning and small business
improvements.
You
can read this policy document in Adobe Acrobat PDF format by clicking
here.